Exceed expectations by achieving great results.
By outsourcing to TMJP BPO SERVICES, there is no need to invest more resources, technology or facilities. We can save you money and time as your trusted third-party provider, handling various business processes from customer service to Sales & Marketing.
Customer Service - Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Customer service is meeting the needs and desires of any customer.
Technical Support - Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services. TMJP BPO SERVICES INC offer technical support for the services or products they sell, either included in the cost or for an additional fee. Technical support may be delivered over by phone, e-mail, live support software on a website, or other tool where users can log an incident. Larger organizations frequently have internal technical support available to their staff for computer-related problems. The Internet can also be a good source for freely available tech support, where experienced users help users find solutions to their problems] In addition, some fee-based service companies charge for premium technical support services
Order Taking - There are businesses which completely dependent on online transactions. Internet evolution has ensured that customers place their orders online and agents take orders on the behalf on their clients. So, order taking is a service that is been offered by TMJP BPO SERVICES INC. Once the order is placed, it is important to keep a proper track till the configuration or delivery happens. Thus, these two processes both order taking and tracking go hand in hand.
TMJP BPO SERVICES INC offer these services to their clients. Order taking and tracking are services which help e-commerce websites to close the deals with ease.
Reservations - TMJP BPO SERVICES INC’s reservation services will be in sync with your business requirement. Prior to the commencement of a project, we work closely with you to gain a detailed understanding of your requirements. We then adapt our services to meet the specific needs of your organization. By customizing our services, we ensure that you get the maximized benefit from our partnership and can deliver optimized customer care.
TMJP BPO SERVICES INC cater from Hotel, Cruise, Airline reservations.
Telemarketing - (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call. TMJP BPO SERVICES INC’s Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing.
Telemarketing is defined as contacting, qualifying, and canvassing prospective customers using telecommunications devices such as telephone, fax, and internet. It does not include direct mail marketing.
Appointment Setting - is a niche B2B area where, specific business specializes in increasing sales for clients by cold calling, generating leads, setting qualified appointments for their clients with their end customers and dealers. The qualified appointments, in turn assist the company in acquiring clients.
Lead Generation - In marketing, lead generation is the initiation of consumer interest or enquiry into products or services of a business. Leads can be created for purposes such as list building, e-newsletter list acquisition or for sales leads. The methods for generating leads typically fall under the umbrella of advertising, but may also include non-paid sources such as organic search engine results or referrals from existing customers.
Leads may come from various sources or activities, for example, digitally via the Internet, through personal referrals, through telephone calls either by the company or telemarketers, through advertisements, and events.
Lead generation is often paired with lead management to move leads through the purchase funnel. This combination of activities is referred to as pipeline marketing.
A lead is usually allotted to an individual to follow up on. Once the individual (e.g. salesperson) reviews and qualifies it to have potential business, the lead gets converted to an opportunity for a business. The opportunity then must undergo multiple sales stages before the deal is won.
Sales (End to End) - A company's after-sales service is all the help and information that it provides to customers after they have bought a product. TMJP BPO SERVICES INC clients also use this service for businesses like trading companies (Projects who needs with credit card pull out) & since we have the top notch information security, our clients have no worries and at ease using our company as their partner.
Virtual Assistance - Using a virtual assistant can shave hours from your workweek, but knowing which tasks to delegate can be tricky, whether you're starting or growing a business. Most virtual assistants are contract or freelance workers who do their jobs from home or the office and focus on administrative tasks that are like those of an executive assistant or secretary. TMJP BPO SERVICES INC Virtual Assistant services are not just agents who work in a state of the art facility, they are also trained to be one of the top performers as they report directly to each of their respective clients, making sure everything is on top priority.
